Waste Elimination’s Missing Ingrediant…Hatred
Waste. That is a primary focus of lean implementation. Find it. Eliminate it.
One word: Hatred.
People can be trained to see waste. People have been shown how to observe a process and identify all 7 types of waste and can do it well. The next step is to take action against.
This is where hatred comes in. Think about something that is slightly annoying. Are you likely to take action against it? Maybe. In most cases, probably not. It continues to be an annoyance and that is it.
Now think of something that bugs or upsets you so much that you would use the word hate. Now do you live with with that? Maybe. But in most cases, the emotion is built up enough that you take action against.
Have you ever seen something so wasteful but so simple to fix that you would be willing to stand there until it was fixed? That is the level of hatred for waste that needs to be reached. If we aren’t willing to stand and educate and correct the waste no matter the time it takes then in the end waste wins.
I know hatred is a very strong and powerful word, but that is the feeling we need to have if we want to show how important it is to drive waste out of the business.
The next time you encounter one of the 7 types of waste, ask yourself, “Is this annoying or do I hate it?”