Go To Where They Are At
Leading change from a traditional way of working to the lean way of thinking can be very frustrating. When you have seen how efficient and profitable an organization can be you want them to be there RIGHT NOW. The problem with this thinking is we can’t get there right now. The other organizations that have had great success did not get there instantly either. It took time and hard work.
All of this can be frustrating if it is allowed to be. As change leaders we can’t let it be. We have to remember to go to where people are at mentally and emotionally with the change. We have to bring them along one step at a time. Before you know it, you will start to see the change to lean thinking and results will follow.
Unfortunately, the bigger the organization you are working with the more time and the harder work it will take. Like steering a cruise ship, a large organization will not turn quickly. Sometimes the organization is so large you are not seeing the change occur even though it is happening.
Remember to have patience. Patience is not an excuse to go slow. Patience is pushing to move forward as fast as they can stand without alienating them even though they may not be moving as fast as you believe they should or could.
From time to time, remember to step back and look at all the positive changes that have taken place. Moving forward is something we should remember to celebrate to help keep the perspective.