Practical Visual Management
I am always on the lookout for good examples of visual management. I like visual management solutions that are simple and solve a consistent problem especially around quality.
Here is a picture of one from my wife’s small business:
My wife makes natural, hand-poured soaps. This is a soap pop. It is part of the kids line of soaps she has. They are made to look like popsicles and are a great party favor at birthdays (part of a shameless plug for the business).
She wanted to be consistent with the layer from soap-to-soap and batch-to-batch so she drew lines with a sharpie on the outside of the molds. The mold is semi-transparent so she can see when to stop when she is pouring the soap. This creates a uniform look that shows here customers she does care about the quality and their experience.
Visual management is a concept that can be used by anyone trying to make a problem visible no matter the size of the company or problem. Do you have any simple examples of using visual management to solve a problem?
Posted on July 26, 2012, in Customer Focus, Problem Solving, Quality, Tools and tagged Customer, Problem Solving, Quality, Small Business, Tools, Visual Managment. Bookmark the permalink. 1 Comment.
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