Model the Advantages of Using an A3

The A3 is a great communication tool.  It can help tell a story succinctly and clearly making it easier for people to understand your thought process.  An A3 will contain some background information, the current state, what the desired or future state is and an action plan to get there or measurements showing the success of the work.

Putting together an A3 can take some time.  It isn’t actually putting the A3 together as much as it is truly understanding the issue and stating it clearly and concisely.

When your manager doesn’t understand the time it takes to truly understand how to put together an A3 it can be frustrating.  As a lean learner, I encourage you to fight through that frustration and use the A3 to communicate with your manager or other managers.  Show them the power of tell a good story on an A3.

The A3 won’t be perfect, but this is OK.  If the others you are sharing it with understand your thinking then they can better add input.  This better input leads to quicker high agreement and quicker resolution.

Think of using an A3 correctly as taking your time to do something right the first time, like setting up a machine.  It may seem like it takes a long time but done right there isn’t as much rework because everyone understands quickly and you don’t have to have conversations over again because of the lack of understanding.  Just like the machine being set up right the first time and not having to make tweaks over and over.  In the long run, it is shorter to take your time upfront.

Eventually, others will see the benefits and the effects will spread.

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Posted on August 12, 2013, in Communication, Leadership, Tools and tagged , , , , . Bookmark the permalink. Leave a comment.

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