Gaming the System – MLB HGH Testing

There was an interesting story a couple of weeks back about the use of HGH in Major League Baseball (MLB).  It took years but there is finally testing for performance enhancing drugs, including human growth hormone (HGH).

The part that was most interesting from a lean and metrics standpoint was about the base lining of HGH.  Instead of using baseline data for the amount of HGH a person should have established by the World Anti-Doping Agency (WADA), MLB is establishing their own baseline.  What is even more incredible is the MLB is telling players when they will be tested for the baseline.

A MLB player can load himself with HGH in preparation for the test.  This would be no different than a department manager saving some of the extra production from the week before and print the finishing tickets the next week so both weeks look good.  MLB’s baseline procedure would allow players to skew the baseline to the high side.  Players could continue to take HGH as a performance enhancing drug and still “be within the baseline.”

This is gaming the system to your benefit and missing the true intention of what is trying to be accomplished.  This is why the principle of directly observing the work is so important.  When you go and see what is actually happening gaming the system becomes harder because you see the finished product on the floor waiting for tickets or that players might be juicing up for the baseline test.

A balanced scorecard and direct observation can help prevent gaming the system.

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Posted on August 15, 2013, in Metrics, People, Principles and tagged , , , . Bookmark the permalink. 1 Comment.

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