Isn’t Saying ‘Thank You’ Part of Respect for People

A pillar of lean that is discussed regularly across blogs is the respect for people.  Steve Roesler, at All Things Workplace, posted a great blog about just saying ‘thank you.’

Research by UK performance improvement consultants Maritz has found that almost one in five of us (19 per cent) have never been thanked for our efforts at work while more than a third only hear those two little words once or twice a year.

Perhaps not-entirely coincidentally, that’s about the same proportion as another recent survey found have no loyalty towards the organisation they work for and couldn’t care less about their job.

Steve goes on to conclude:

Executives need to start thanking their managers regularly. Then they need to tell them to start thanking their people. Maybe we could get uppity and call it “Building a Culture of Thanks.” Clearly, it would be more effective and less costly than conferences and software.

This is just a part of respecting people.  Too many times, people get taken for granted even when they do great work consistently.

It isn’t hard to say ‘thank you’.  It takes two seconds and it can go along way in showing that you have noticed and you care.  You respect their work and time.

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Posted on September 19, 2013, in Leadership, People and tagged , , , . Bookmark the permalink. 1 Comment.

  1. The flip side of this is when executives say “Thank you for your daily efforts” and then hammer associates for not doing more. The “Thank you” rings hollow and insincere.

    I am fortunate enough to have members of upper management that do thank me for my job and I believe they sincerely mean it. Yes, it does help loyalty to the company to grow when people feel truly appreciated. When associates think their boss appreciates them, they are willing to go the extra mile for them in their daily activities.

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