Walmart’s Visual Management

There is a new Walmart being built near my house.  It is just a couple of weeks away from opening.  As I drove past, I noticed the lines for the parking spots were two different colors.  The lines for the spaces that are near the building are painted white.  The lines for the spaces away from the building are painted yellow.

I had my suspicions as to why and they have been confirmed.

The spaces painted that are away from the building are there to indicate where employees can park.  The white spaces are to be reserved for customers.

Auditing will only be effective if Walmart employees have some kind of sticker or indicator on their car.  Or do they trust their employees will do the right thing?

Either way, the visual communicates to the employee a message in a simple manner, “You are parked too close or you are not.”

Note: I tried to take a picture but couldn’t get at a good distance and elevation to show the parking lot effectively.

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Posted on October 14, 2013, in Communication, Tools and tagged , , . Bookmark the permalink. 2 Comments.

  1. They probaby don’t need to add the cost of stickers for employees because it would be likely that if someone didn’t follow the rules those who do follow them would tell management about it. Then, all management would have to do is check the video from the security cameras that scan the parking lot to see where an employee parked. This would probably be more effective because if an employee is not on duty or another family member used their vehicle and was shopping, they would be able to park in the white spaces without consequences.

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