IT in a Modern Company

Over the last few months, I have gain a greater appreciation for the role that an IT division plays in a company.  It use to be that IT was there to make sure the servers were running and all the software applications were working.  Not a small task by any means.  There is a lot of building, testing and monitoring that has to go on to accomplish this.

In today’s technology age, a lot more has been added to their plate.  With the explosion of wireless technology and cell phones there is a lot more to consider.  There is more security exposure through cloud computing and mobile transactions.

Most companies are trying to utilize apps on a tablet or smartphone.  It isn’t as simple as building an app.  What is security around the app?  How do you make the app available?  iTunes?  Other methods?  Are you accepting customer data from the app like credit card information?  What is the security compliance to keep that information safe?

It really is amazing all the added responsibility the new technologies have given an IT division in a company.

While all the background work may not be value added to the customer, it is necessary in order to deliver the value to the customer.  We must be able to provide the security and app in the most efficient manner.

Are there things you have seen that has increased IT responsibilities in your company?